Service after the sale

Keep your backup system ready.

From routine system inspections to stored-water care, McDowell Energy helps protect the system your household depends on.

2Year warranty
on all products sold

Maintenance services

Practical care for the complete system.

Regular service helps identify wear, contamination concerns, and power issues before an emergency.

✓

Tank cleaning

Cleaning service to remove buildup and help keep the water-storage tank in good condition.

✓

Fitting inspection

We check hoses, connections, valves, and fittings for leaks, wear, and secure operation.

✓

Battery testing

Battery condition and performance testing helps confirm that stored power is ready when needed.

✓

Solar-panel testing

We check panel output and system charging to confirm that solar components are operating properly.

Long-term water storage

Water-treatment tablets

We offer water-treatment tablets intended for stored water. Always use them exactly as directed and follow applicable public-health guidance for drinking-water storage.

Coming soon

Tank filling service

Water-filling services are coming soon and are not currently available. Once launched, this service is intended to provide clean, fresh water delivery and system filling when roads, conditions, and availability allow.

Schedule service

Make sure your system is ready.

Contact us

System care every four months

Our optional maintenance and cleaning plan is $300 per year, available immediately after purchase. Pay $25 per month for 12 months, make one $300 annual payment, or ask to include maintenance in your financing plan. Service visits every four months include battery voltage, charge controller functionality, solar panel voltage, pump pressure, pump filter cleaning, tank inspection, and cleaning when needed.

Maintenance and customer care