Before and after installation

Care for your water backup.

Plan your installation, keep your system maintained, and know where to turn for support.

System maintenance every four months

Our optional maintenance and cleaning plan is $300 per year, available immediately after purchase. Pay $25 per month for 12 months, make one $300 annual payment, or ask to include maintenance in your financing plan. It includes three service visits per year, one every four months, with performance checks:

Battery voltage
Charge controller functionality
Solar panel voltage
Pump pressure
Pump filter cleaning
Tank inspection and cleaning when needed

Warranty assistance

Every product includes a 2-year warranty. For help with a problem, contact us with your system type, installation date, and a description of the issue. Photos can help us understand what needs attention.

Request support

Planning your installation

Installation and delivery within Florida are included in the unit price. Before scheduling, discuss the tank location, delivery access, solar panel placement, and connection to your home with us. Tell us about your water source and any known plumbing issues so we can discuss suitable preparation and timing for your property.

Tank-filling service is not currently available. Discuss your initial fill and an ongoing supply of clean water with us before installation.

Keep stored water safe.

A storage tank and pressure pump do not disinfect water. Start with safe water, keep the tank closed and protected from contamination, and follow system-specific cleaning and treatment instructions.

If floodwater or storm debris may have entered the tank, stop using it for drinking or cooking and contact us for further information. Water contaminated with fuel or toxic chemicals cannot be made safe by boiling or disinfecting it.

Keep a separate emergency drinking-water supply. CDC recommends replacing water you store yourself in emergency containers every six months; ask us about the care and refill schedule appropriate for your installed system.

Read CDC guidance for water storage tanks after disasters and CDC emergency water storage guidance.